The Shopify Agency for UK D2C Brands
Cognito IT is a Shopify-only D2C agency based in Bangalore, working with brands in the United Kingdom. 100+ stores built. Fixed price with the scope in writing, a proposal within 2 working days, a 2–3 week launch and 30 days of support. Calls in your timezone.
An Offshore Team, Run Like a Local One
Our team is in Bangalore. You get the same written scope, staging reviews and support a London agency would give, from a team that only works on Shopify. See how this compares in our agency vs offshore developer guide.
Shopify-only
No WordPress builds, no generic web projects. Every project is a Shopify project.
Fixed price
Scope, timeline and total cost are in writing before work starts. No hourly billing surprises.
Fast launch, real support
A standard store launches in 2–3 weeks, with 30 days of support included after go-live.
Easy hours
UK mornings fall in the Indian afternoon, so calls are easy to schedule, and work can move forward while your team is offline.
From First Call to Go-Live
Free audit or call
Send your store or your idea, or book 30 minutes. We ask the right questions so nothing is missed.
Free · no obligationFixed-price proposal
A written proposal listing every deliverable and the total fee. Payment terms depend on the project.
Within 2 working daysBuild and review
Your store is built on a staging link you can review, with feedback rounds as part of the process.
Weeks 1–2Launch and support
Domain, DNS, final QA, team training and launch, then 30 days of support.
Week 2–3 + 30 daysVAT, MTD and GDPR, Set Up Properly
UK rules differ from the US. We configure the Shopify side of each one; your accountant and legal adviser own the filings and the legal wording. UK accessibility expectations also matter: the Equality Act 2010 requires service providers to make reasonable adjustments for disabled people, and we build toward WCAG 2.1 AA, the benchmark most teams use.
Rates and categories
UK VAT rates (20%, 5% and 0%) and product tax categories configured in Shopify, with price display set up for UK shoppers.
Accounting link
Store data connected to MTD-compatible software such as Xero, QuickBooks or Sage. Your accountant files.
Consent and policies
Cookie consent, privacy policy pages and a process for subject access requests.
Selling to the EU
Duty and tax settings for EU orders, including EORI and IOSS or OSS questions your adviser confirms.
This is not legal or tax advice. Read the VAT and MTD guide and GDPR and cookie guide.
The Tools We Set Up For UK Stores
Some options depend on your Shopify plan. We recommend what fits your volume and set it up as part of the fixed-price scope.
Payments and pay later
- Shop Pay
- Shopify Payments
- Stripe
- Apple Pay / Google Pay
- PayPal
- Klarna
- Clearpay
- GoCardless
Delivery and fulfilment
- Royal Mail
- Evri
- DPD UK
- Parcelforce
- Yodel
- DHL Express
- ShipBob
- Huboo
Tax and accounting
- Shopify Tax
- Xero
- QuickBooks
- Sage
- Zonos
Privacy and marketing
- Cookiebot
- Klaviyo
- Yotpo
- Recharge
- Skio
Plan Prices in Pounds
Shopify lists UK plan prices in GBP. Shopify Payments is listed as available in the UK, and orders paid through it do not carry Shopify's third-party transaction fee. Our guide to Shopify fees explains each charge, and our own fees are fixed-price proposals quoted in pounds, or in US dollars if you prefer.
| Plan | Monthly billing | Yearly billing, per month | Third-party fee |
|---|---|---|---|
| Basic | £25 | £19 | 2% |
| Grow | £65 | £49 | 1% |
| Advanced | £344 | £259 | 0.6% |
| Plus | From £1,800 | Not listed | 0.2% |
Prices as shown on Shopify's UK pricing page on 13 October 2026. Shopify changes prices, so confirm there before you decide. The third-party fee applies when customers pay through a payment provider other than Shopify Payments.
Meet in Your Working Day
Calls work in any timezone. UK working hours land in the Indian afternoon and early evening, so we schedule calls then and confirm the time when you book. Between calls you get regular written updates.
| Your time (UK) | In IST, UK summer time (BST) | In IST, UK winter time (GMT) |
|---|---|---|
| 9:00 am - 12:00 pm | 1:30 - 4:30 pm | 2:30 - 5:30 pm |
| 12:00 - 3:00 pm | 4:30 - 7:30 pm | 5:30 - 8:30 pm |
UK clocks go back on the last Sunday of October (25 October this year), so the IST time shifts by an hour. Times are an illustration; we confirm the exact slot when you book.
Why hire an offshore Shopify agency instead of a London agency?
An offshore agency can suit a UK brand that wants a fixed price, a written scope and a team that works only on Shopify. Cognito IT is based in Bangalore, builds standard stores in 2-3 weeks and includes 30 days of support after launch. UK mornings fall in the Indian afternoon, so calls are easy to schedule, and the time difference means build work can continue while your team is offline. Ask any agency, including us, for past work and a written scope before you sign.
Which UK payment methods do you set up?
We set up Shop Pay and Shopify Payments in GBP, Stripe with Apple Pay and Google Pay, and PayPal. For pay-later we connect Klarna and Clearpay, and for subscriptions we can set up Bacs Direct Debit through GoCardless. Shopify's checkout supports Strong Customer Authentication. Some options depend on your Shopify plan. See Klarna vs Clearpay for a comparison.
How do you handle UK VAT, MTD and GDPR?
VAT: we configure UK VAT rates and product tax categories in Shopify and connect your store data to accounting software such as Xero, QuickBooks or Sage. Your accountant handles Making Tax Digital filing and decides on VAT and EORI registrations. GDPR: we set up cookie consent, privacy policy pages and a process for subject access requests, but legal wording is for your adviser. More in our VAT and MTD guide and GDPR and cookie guide.
What about UK shipping carriers?
We connect Royal Mail, Evri, DPD UK, Parcelforce, Yodel and DHL Express through Shopify Shipping or your shipping app, and integrate 3PLs such as ShipBob and Huboo. See Royal Mail vs Evri vs DPD if you are deciding between carriers.
How do time zones work?
Calls work in any timezone. A UK morning falls in the Indian afternoon, so calls are easy to schedule and we confirm the time when you book. Between calls you get regular written updates, and the time difference means work can move forward while your team is offline.
What does a Shopify project cost?
Every project is fixed price. After a free audit or a 30-minute call, we send a written proposal within 2 working days that lists every deliverable and the total fee, quoted in pounds or in US dollars if you prefer. Price depends on scope, so we do not publish an hourly rate. Use the Shopify cost calculator for a rough scope estimate first.
Ready to Build or Fix Your UK Store?
Send us your store or your idea. You get written findings and a fixed-price proposal within 2 working days. Launch takes 2–3 weeks, with 30 days of support after.
